Shipping policy

Shipping policy

We ship worldwide, tracked, from the moment your order leaves the warehouse.

Cost

  • Free on US orders over $35
  • $6.95 flat on US orders under $35
  • $14.95 flat everywhere else

How long it takes

  • United States and Canada: 3 to 7 days — most of what we sell ships from our US warehouse
  • United Kingdom, Europe, Australia and New Zealand: 7 to 14 days
  • Everywhere else: 10 to 21 days

Orders are processed within 1 to 3 business days. You'll get a tracking number by email as soon as your parcel is scanned.

Where we ship from

Our supplier warehouses, direct to your door. That's how the prices stay where they are. We'd rather tell you that up front than surprise you after checkout.

Customs and duties

Inside the United States there's nothing extra to pay. If you're ordering from another country, any import duties or local taxes your country charges are the responsibility of the buyer. Most orders this size don't attract any, but thresholds differ — check yours if you're unsure.

Something gone wrong?

If your tracking hasn't moved in 10 days, or your parcel arrives damaged, email hello@solveitbro.com and we'll sort it. A person reads that inbox, usually within a day.